Cancellation Return & Refund policy
In how many days/ Hours customers can initiated the cancellation & once cancellation is approved till when ( days) refund will be processed and in how many days amount would be reflected in customer's bank account.
In how many days/ Hours customers can initiated the Refund & once refund is approved till when ( days) refund will be processed and in how many days amount would be reflected in customer's bank account.
Legal / policy
COPYRIGHT & TRADEMARK
(c) 2020-21 Ludo69
No portion of the Ludo69 , WWW sites, which includes this site, may be copied or redistributed in any manner without the express written consent of Ludo69.
Ludo69, Ludo69 Talk, all Ludo69 games, which includes Ludo69 by Ludo69, and all other Ludo69 software title names and their respective logos are trademarks of Ludo69 Inc. Google, Google Talk, Google Play, Gmail and all other Google titles are the trademarks or registered trademarks of Google Inc or its subsidiaries. All other marks and product names may be the trademarks or registered trademarks of their respective owners.
TERMS OF SERVICE
The terms of this agreement ("Terms of Service") govern the relationship between you ("The User") and Ludo69, ("Ludo69" or "We") regarding your use of Ludo69, Inc’s software titles including Ludo69 Talk, social games and related services and Ludo69 websites (the "Service"). Ludo69 reserves the right to edit these Terms of Service and policies at any time.
What information do we collect? When you use software or services from Ludo69, we collect some personal information to allow us to provide you the service, fulfill your requirement and provide you the customer support. This information may include your account information for Google, Apple, Facebook and other networks, your name, address, phone number, your device information, registration data, email address, and any other information that you entered while using our software and services. We do not store the credit card information.
How is this information used? Only Ludo69 has access to any such information. We will not give or sell your private information to any other company for any purpose without your written consent. We may use this information to notify you of important announcements regarding our software developments, software upgrades, special offers and to provide you the application/software support. If you do not want to receive any announcement from us, you can ask to be excluded from such announcements by sending us email to this effect.
Review of personal information. At any time, you may ask us to remove your registration data and personal information our system. However, some information may be necessary for providing you our services and support. In that event we may not be able to provide you one or more of our services that you are using.
In Ludo69 social games, we do not delete the past game results or records. Even if you delete Ludo69 application from your phone or do not join Ludo69 again, the past game results are not be deleted.Security. Ludo69 will take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure or unauthorized alteration.By downloading any Ludo69 software or creating an account or accessing or using the Service you accept and agree to be bound by these Terms of Service.
GRANT OF A LICENSE TO USE THE SERVICE
Subject to your compliance with Terms of Service, Ludo69 grants you a revocable, non-exclusive limited license to access and use the Services. This license is non-transferable. You agree to use the Service for your own non-commercial purposes.You play some Ludo69 social games to win Coins, which is virtual currency or virtual money. You do not play with real money. The Coins you lose or win have no value in real money. At times you may "earn" or "buy or purchase" virtual currency and virtual in-game items. These virtual currency and items do not refer to any credit balance of real currency or its equivalent. Ludo69 reserves the right to terminate the license of any user without giving any reason. If Ludo69 believes that a user has acquired Coins from unauthorized sources and from sources that violate the terms of the service, it has right to take away all or a part of the total Coins with the user.
Downloading the Ludo69 by Ludo69 is free. Ludo69 gives you free Coins to begin with and regularly. This gives you limited license to play Ludo69. If you do not lose all your free Coins, you can play Ludo69 for unlimited period. If you lose your free Coins, you can not play Ludo69. However, you have option to buy Coins and join the game. The Coins that you buy and the Coins that you win have no value in the real currency. If you do not want to play Ludo69 any more, the Coins remaining with you have no value in real money but instead constitutes a measurement of the extent of your license. These Coins are not transferable.
By accepting to use Ludo69 application, you fully understand and agree that you can lose coins because of many reasons beside losing while playing the game. Some of the reasons are client’s data connection, Internet connection, improper behaviour of the client (Ludo69 app), Ludo69, Inc. server problem, sudden increase in traffic, someone else using your account or your account is hacked and many more.
Ludo69 Inc, its subsidiaries and associates are not liable for any loss of Coins due to functioning as well as malfunctioning of its severs and software including Indian Rummy and Ludo69. Winning a hand of Ludo69 chiefly depends upon the Rolls Number you get. When you download Ludo69 by Ludo69, you accept and agree to play it only for fun and entertainment and Ludo69 Inc. is not liable for any damage or loss or what so ever.
USE OF SERVICE – RESTRICTIONS
Ludo69 reserves the right to terminate the license of any user.